Welcome to our dedicated support page for background check applicants. We understand that navigating the background screening process can sometimes be challenging, and our mission is to ensure you have all the information you need to complete your application with ease. Whether you've encountered an issue with your submission, require assistance with an in-process form, or simply have questions about the process, we're here to help you every step of the way.
Our comprehensive resources cover a wide range of topics, including modifying submitted information, guidance on completing in-process forms, troubleshooting website and login issues, and providing general information on the overall background screening process. By offering detailed next steps and examples on how to resolve common concerns, we aim to streamline your experience and help you move forward confidently in your job application journey.
In addition to our support resources, if your issue requires more personalized attention, we encourage you to reach out to us or, when applicable, to your hiring manager. Please utilize the FAQ section above to identify the best point of contact or resolution for your specific inquiry.
Please choose the category below that best describes how we can help you.
Try these three common fixes for your computer: